November 3, 2020 : Forum Posts

It has come to our attention that information is being posted on forums regarding what Holistic Insurance Services policies do or do not cover. Please be aware that information of this sort should be ignored as it might not be accurate/applicable to all of our policyholders.

September 30, 2020 : Wearing of Face Coverings Close contact Services

Please refer to for the latest Government guidelines on face coverings.

August 8, 2020 : Coronavirus - Changes to wearing a face covering

Please refer to for the new Government guidelines on face coverings.

July 10, 2020 : Coronavirus returning to work

Most close contact services can return to work on July 13, 2020 however there are restrictions around working on the face. Please refer to . This currently only applies to England.

If you live in Scotland you can return to work on 22nd July 2020 following the guidance from the Scottish Government.

May 12, 2020 : Coronavirus

We now have different guidelines throughout the UK, Channel Islands and Isle of Man as to what is permitted and who should return to work. If you are unclear as to what applies to you please check with your Public Health Body, Local Authority or your local MP. Please ask for any advice to be given to you in writing, if this is not possible then ask for the name of the person and their email address. You should then email them confirming the detail of the conversation including the date and time. We cannot insure you to work outside of your Government’s guidelines.

March 23, 2020 Coronavirus : Am I insured to work?

We cannot advise you to work outside of the Government's social distancing policy. If you are unable to adhere to this you should not work. We will be allowing you to put your insurance on hold, please email us if you wish to do this. We will action your request as soon as we can, your insurance will be put on hold from the date we receive your email.

March 19, 2020 Coronavirus : Can I work remotely?

Provided that your clients are safe during and after your session with them then we can provide cover. If working online you will need to have a secure platform and you need to have a back-up procedure in place to contact your client should the internet fail. You need to maintain confidentiality and records in the normal way. Also, the therapy work that you do with your client needs to be within the boundaries of your training.

For any group work you need to ensure that each participant can be viewed by you and that you can give the right level of attention to each person. If you are taking on new clients you do need to do a consultation and obtain consent as you would with any other client. You need to assess their capabilities and modify any exercise, pose or movement accordingly.

March 2019

As a direct result of Brexit, with effect from 1st March 2019, Holistic Insurance are no longer able to provide insurance for those resident in Ireland. We have been working over the last few months to provide a solution for those Irish residents who hold insurance through us.

Message to our current Irish policyholders:

Given that we are no longer able to invite renewal for those resident in Ireland, we have made arrangements with Brian Mullins Insurance Brokers (BMIB) in Sligo who have full authority from the Central Bank of Ireland and Insurers in Ireland to transact this business. We have been working with Brian Mullins Insurance Brokers for over 15 years and they are specialists in Malpractice and Liability Insurance. As you can appreciate, with the uncertainty of Brexit this has not been a quick or easy process, however we believe that we have found the best solution for our clients through Brian Mullins Insurance Brokers.

So what happens now? Your existing policy will continue to be in force up until your renewal date, at which time you will be able to renew your insurance through Brian Mullins Insurance Brokers.

How will this affect my Policy? This will not affect your Policy cover in any way. A few weeks before your renewal date, you should receive an email with a link that allows you to transfer your insurance to Brian Mullins Insurance Brokers, if you wish. Without an email address you will not be able to transfer, so please ensure your email address is up to date.

If you have a claim made against you, in the current year, or any previous year of insurance held through Holistic Insurance Services, we will continue to handle any claims and guide you through what can be a difficult time.

What if I want to add a new qualification or have a query on my existing Policy, who do I contact? You may continue to contact us at Holistic Insurances up until your next renewal date, after this date your point of contact will be Brian Mullins Insurance Brokers.

We at Holistic Insurance Services wish to thank you for your past support, sadly this turn of events is outside of our control.

January 17, 2018

General Data Protection Regulation (GDPR)

In your business you need to be aware of Data Protection. GDPR is an EU Directive which will be followed by all member states. It comes into effect on 25th May 2018. It enhances the current Data Protection Act.

You need to ensure that your business is compliant.

We cannot give you specific advice, but can give you the following links to help you to understand what is required of you:

If you require legal advice then you have access to our 24 hour legal helpline, contact details are given in your confirmation letter.